Refurbished phones
Our deals come with a 'refurbished' mobile phone. This means you can get a great phone, in full working order, for even better value than if you bought a 'brand new' version..
 
What are refurbished phones?

• Refurbished phones have been returned to us by customers who bought them and then returned them under our 7-day money back guarantee.
• All these phones are fully inspected, tested and repackaged by our qualified engineers.
• They all come with a 12-month manufacturer's warranty.

 
How are refurbished phones different?

• A refurbished phone will come in a different box to the original.
• The box will always include the handset, battery, charger and manual. We can't guarantee that any other accessories will be included.
• There may be slight cosmetic flaws to a refurbished phone or its box - these will not affect the phone’s performance in any way.

 
What if a refurbished phone is out of stock?

• We can't guarantee when refurbished phones will become available again once they are out of stock.
• If the deal you order is out of stock we'll do our best to get hold of a phone for you.
• If your order will be delayed we'll contact you to say so. Then, unless you tell us otherwise, we'll cancel your order.