More Mobile for Your Money

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Protect you mobile with Phone Care

Phone Care mobile phone insurance is sold by e2save.com, a trading division of The Carphone Warehouse Limited and underwritten by Aviva Insurance Limited.

Cover includes loss, theft and accidental damage, so if you ever need to make a claim you can be confident you are in safe hands, and that it is easy and straight forward to do.

HOW TO CONTACT PHONE CARE

0800 049 6189

WHERE TO BUY PHONECARE INSURANCE

When you buy a mobile phone from our company, we'll give the option to choose whether or not you'd like to take out insurance cover. If you choose to take out cover for your mobile phone, you will automatically pay premiums on a monthly basis, so if you don't want to stay with us, let us know by calling 0800 049 6189.

Phone Care insurance gives you the benefit of protection against:

  • Accidental damage
  • Damage from water or other liquids
  • Theft
  • Loss
  • Unauthorised Use cover up to £10,000
  • Accessories cover (Up to a current retail value of £300)

Your first statement:

Your first payment will be taken upfront in the checkout when you place your order. We'll confirm the start date of your policy by post.

THEFT, LOSS, DAMAGE & BREAKDOWN

If your phone is damaged, lost or stolen, we will, where possible, replace it with the same make and model as your original phone.

UNAUTHORISED USE

We will cover the costs of any unauthorised use subject to a limit of £10,000, provided that you supply us with supporting evidence of use and also notify your network provider within 24 hours of noticing your phone is missing.

ACCESSORY COVER

We cover any standard accessories which are supplied along with your phone by the manufacturer and any additional item(s) purchased from e2save.com or The Carphone Warehouse to be used specifically with your phone up to the value of £300. If for whatever reason we replace your phone with a different make or model and this means that you can no longer use your existing accessories, we'll replace them too.

For more information, see our full terms and conditions.