Your questions answered
Got a question regarding your order? You'll find our frequently asked questions below.
Cashback by redemption
Please click here to find out how to claim your cashback
There is no need to claim your Auto Cashback. This will be sent to your home address within 12 weeks of the delivery of your phone.
How do I know if I have an Auto Cashback deal?
We'll tell you when you sign up. But, if you're not sure, please check your order confirmation email, invoice or your online account.
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