Huawei Statement 22 May 2019
Following the news that Google is restricting the use of its operating system on Huawei handsets, Huawei has confirmed that they will continue to support security updates and after-sales support to all existing Huawei and Honor smartphone and tablet products, covering all those products that have been sold and that are in stock globally.
Google has also confirmed Google Play and Google Play Protect will continue to work.
When we hear more from Huawei or Google, we will share any further updates.
In the meantime, Huawei has provided a statement and an FAQ for customers who own their handsets. These are below.
As Huawei has confirmed ongoing support for existing devices our Returns and Exchange policy remains in place.
If you have any questions or need help buying a new phone, please contact us on 01509 610 888 (Calls charged at standard local rate and mobile rates will vary).
Will people be able to continue using Google services like Google Play and Gmail on their Huawei phones?
The products we have sold and currently sell will not be affected. You will be able to continue using these services as you normally would.
We will continue providing updates for Huawei EMUI.
Yes, non-Google apps will not be affected.
If people reset their Huawei phones to factory settings, will that have an impact on their ability to use Google services in the future?
No, this will not have an impact.