The General Data Protection Regulation (GDPR) comes into effect on 25/05 and we've updated our Privacy Policy to give you more information about what we do with your personal data and about your rights. By using this site, you agree we can set and use cookies. For more details of these cookies and how to disable them, see our Cookie Policy.

Terms and Conditions

T&C's may be boring but we take your consumer rights very seriously. Everything you need to know about your purhcase is outlined in the documents below. It's hardly bedtime reading but they are here to make sure things run smoothly.

Network Terms and Conditions

To see EE's Terms and Conditions please click here

To see O2's Terms and Conditions please click here

To see Vodafone's Terms and Conditions please click here

To see ID Mobile's Terms and Conditions please click here

Previous Phone Care terms

To see the Terms & Conditions for Phone Care Insurance (October 2019 - present) please click here.

To see the Terms & Conditions for Phone Care Insurance (June 2019 - October 2019) please click here.

To see the Terms & Conditions for Phone Care Insurance (April 2019 - June 2019) please click here.

Phone Care Privacy Policy

To see the Privacy Policy for Phone Care Insurance (June 2019 - present) please click here.

Explaining our group

Mobile phone airtime contracts and handsets sold with an airtime contract through our website are purchased from e2save.com, a trading division of The Carphone Warehouse Limited, registered in England under company number 2142673, 1 Portal Way, London W3 6RS, VAT number 927226520.

Dixons Carphone plc. is not responsible or liable for any products or services sold through our website or for any promotional or other content on our site.

Loading...