Contact us

Don't be a stranger

Got a problem? Drop us a line and have it solved in no time. All the contact details you need to get in touch are below, don't forget that you can also find most answers in our guides for a super quick win.

Got a question?

We want to make it easy for you to get an answer, anytime of day. Our guides are here to point you in the right direction and cover some pretty common queries.

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Network Related

How can we help you?

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Already a customer?

If you’ve ever placed an order with us, you can skip the phone queues and get in touch through My Account. It’s free, super quick and you can even upload your bills for cashback claims.

Who you gonna call?

Don’t worry, if you still want to talk to us on the phone, our Whizz Kids are at hand to help.

* Calls will cost 13p per minute plus your telephone provider’s access charge.

** Charged at local rate.

Sales

0871 521 1400*

Monday - 9am - 8pm
Tuesday - 9am - 8pm
Wednesday - 9am - 8pm
Thursday - 9am - 8pm
Friday - 9am - 8pm
Saturday - 9:30am - 6pm
Sunday - CLOSED

Customer Services

01509 610 888**

Monday - 9am - 6pm
Tuesday - 9am - 6pm
Wednesday - 9am - 6pm
Thursday - 9am - 6pm
Friday - 9am - 6pm
Saturday - 9:30am - 6pm
Sunday - CLOSED

Other useful numbers

For any issues relating to your airtime service such as coverage, bills or connection your network provider will give you the best answer. Try one of these numbers: