Contact us
Don't be a strangerGot a problem? Drop us a line and have it solved in no time. All the contact details you need to get in touch are below, don't forget that you can also find most answers in our guides for a super quick win.
Customer Service Update
In light of the current situation we are adapting our business to enable us to provide the best service to our customers whilst ensuring the safety of our staff. As we transition to remote working, phone and email is currently unavailable.
We apologise for the inconvenience this may cause and appreciate your patience while we transition to remote working.
Got a question?
We want to make it easy for you to get an answer, anytime of day. Our guides are here to point you in the right direction and cover some pretty common queries.
Already a customer?
If you've ever placed an order with us, you can skip the phone queues and get in touch through My Account. It's free, super quick and you can even upload your bills for cashback claims.
Login to My AccountWhy My Account is Awesome
- Check the status of your order
- Upload a cashback claim
- Send us a message about ANYTHING
Who you gonna call?
Don't worry, if you still want to talk to us on the phone, our Whizz Kids are at hand to help.
* Calls charged at standard local rate and mobile rates will vary
Sales
0330 678 1445*
- Monday - Friday 8am - 10pm
- Saturday - 8am - 10pm
- Sunday - 8am - 10pm
Customer Services
01509 610 888*
- Monday - Friday 8am - 7pm
- Saturday - 9am - 6pm
- Sunday - 10am - 5pm
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