Contact us
Don't be a strangerGot a problem? Drop us a line and have it solved in no time. All the contact details you need to get in touch are below, don't forget that you can also find most answers in our guides for a super quick win.
Got a question?
We want to make it easy for you to get an answer, anytime of day. Our guides are here to point you in the right direction and cover some pretty common queries.
Already a customer?
If you've ever placed an order with us, you can skip the phone queues and get in touch through My Account. It's free, super quick and you can even upload your bills for cashback claims.
Login to My AccountWhy My Account is Awesome
- Check the status of your order
- Upload a cashback claim
- Send us a message about ANYTHING
Who you gonna call?
Don't worry, if you still want to talk to us on the phone, our Whizz Kids are at hand to help.
* Calls charged at standard local rate and mobile rates will vary
Sales
0330 678 1445*
- Monday - Friday 8am - 8pm
- Saturday - 9am - 5:30pm
- Sunday - Closed
Customer Services
0114 452 9996*
- Monday - Friday 9am - 7pm
- Saturday - Friday 9am - 6pm
- Sunday - 10am - 5pm
Customer services Christmas Opening Hours Changes
Day
21 December
22 December
23 December
24 December
25 December
Time
8:00am - 8:00pm
8:00am - 8:00pm
8:00am - 8:00pm
9:00am - 7:00pm
Closed
Day
26 December
27 December
28 December
29 December
30 December
Time
9:00am - 6:00pm
10:00am - 5:00pm
9:00am - 7:00pm
9:00am - 7:00pm
9:00am - 7:00pm
Day
31 December
1 January
2 January
3 January
4 January
Time
9:00am - 7:00pm
9:00am - 7:00pm
9:00am - 6:00pm
10:00am - 5:00pm
8:00am - 8:00pm
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